-
Key Community Bank | Universal Banker
Join Our Team
At Key Community Bank, we believe in fostering a supportive and inclusive work environment where every team member can thrive. We are committed to serving our community with integrity, dedication, and excellence. If you share our values and are looking for a rewarding career, we invite you to explore our current job openings.
Why Work With Us
- Community Focused: Be part of a team that makes a real difference in the local community.
- Growth Opportunities: We support your professional development with training and career advancement opportunities.
- Inclusive Culture: We value diversity and strive to create an inclusive workplace for all employees.
Current Openings
Universal Banker- Location: Inver Grove Heights , MN
- Job Type: Full-Time
- Reports to: SVP Operations & Compliance
- Supervises: None
Teller/Customer Service
- Provide the highest quality of service to the existing customer base while developing and maintaining strong customer relationships
- Process customer transactions of all types through teller window in an accurate and efficient manner
- Perform additional other teller duties as needed: selling of cashier's checks and gift cards, redeeming savings bonds, ATM balancing, and additional duties as assigned by supervisor.
- Answer incoming calls and respond to customer needs.
- Accurate daily balancing of teller cash drawer, branch coin machine, and branch vault.
- Assist customers with entry into their Safe Deposit Boxes.
- Scanning & filing of various account documents according to the bank's retention policy and schedule.
- Provide the highest quality of service to the existing customer base and develpp and maintain srong customer relationships by being the Bank's first point of contact.
- Assist clients with debit card, online and mobile banking issues (e.g. locked-out accounts, PINS, BillPay, e-statements, etc.) both on the phone and in person.
- Assist in the verification of daily maintenance and new account review to ensure accuracy.
- Develop in-depth knowledge of bank products and services in order to assist customers.
- Develop and maintain knowledge of compliance requirements, especially as they relate to deposit accounts.
- Open and service deposit accounts.
- Generate new business for the bank by establishing new customer relationships that result in loan and deposit growth.
- Sell ancillary products and services.
Compliance and Regulatory
- Adhere to bank policies and procedures.
- Develpps and maintains knowledge of regulatory compliance and internal controls necessary to perform all job functions.
- Complete assigned training in a timely manner.
Other Duties as Assigned by Bank Management
- Back up daily overdraft processing
- Send daily customer notices
Experience and Education
- 1-3 years prior banking experience with focus on customer service, and teller roles.
- Familiarity with Microsoft Office Products (Word, Excel, Outlook, etc.)
Desired Skills and Abilities
- Excellent customer service skills for both internal and external customers.
- Ability to prioritize and complete responsibilities within designed time frames.
- Sound judgement and a proactive approach to problem solving.
- Ability to lift 40 lbs.
- Ability to stand for periods of time.
- Strong attention to detail.
